Welcome to the Elkay Drinking Fountain Repair Manual. This guide provides essential troubleshooting‚ maintenance‚ and repair tips to ensure your fountain operates efficiently and lasts longer.
1.1 Overview of Elkay Drinking Fountains
Elkay drinking fountains are durable‚ water-efficient solutions designed for public and private spaces. Available in wall-mounted‚ bottled water‚ and floor-standing models‚ they offer convenient hydration options. Known for their sleek designs and robust construction‚ Elkay fountains are popular in schools‚ offices‚ and parks. Many models feature advanced components like solenoid valves‚ press bars‚ and filters‚ ensuring reliable performance. Regular maintenance is key to extending their lifespan. Understanding the parts diagram and locating the model number are crucial for repairs. This guide will help you navigate troubleshooting and maintenance for optimal functionality.
1.2 Importance of Regular Maintenance
Regular maintenance is crucial for ensuring the optimal performance and longevity of Elkay drinking fountains. Neglecting routine upkeep can lead to issues like reduced water flow‚ leaks‚ or electrical malfunctions. Proper cleaning‚ inspection‚ and replacement of worn parts help prevent unexpected breakdowns and costly repairs. Regular maintenance also ensures the fountain remains hygienic and safe for users. By addressing minor problems early‚ you can extend the lifespan of your Elkay drinking fountain and maintain its efficiency. A well-maintained fountain not only functions better but also provides a reliable source of clean drinking water for years to come.
Safety Precautions for Repair
Always disconnect power and water supply before starting repairs. Wear protective gloves and eyewear. Ensure the fountain is drained to avoid water spillage or electrical hazards during maintenance.
2.1 Turning Off Power and Water Supply
Before starting any repair‚ ensure the Elkay drinking fountain is safely disconnected from both power and water sources. Locate the power cord and unplug it from the electrical outlet. Next‚ find the water shut-off valve‚ typically located near the water supply lines‚ and turn it clockwise to stop water flow. Verify that the fountain is completely powered down and no water is flowing. This prevents electrical shocks‚ water spills‚ and potential damage during the repair process. Always double-check that the system is inactive before proceeding with any maintenance or repair tasks.
2.2 Personal Protective Equipment (PPE)
Wearing proper PPE is crucial for safely repairing your Elkay drinking fountain. Always use safety glasses to protect your eyes from debris or splashing water. Gloves are recommended to prevent cuts and provide a secure grip when handling tools or sharp parts. A dust mask may be necessary if you’re working in a dusty environment or dealing with old‚ potentially moldy components. Additionally‚ wear steel-toe boots if heavy tools or equipment are involved. Ensuring personal safety helps prevent accidents and allows you to focus on the repair without unnecessary risks.
Troubleshooting Common Issues
Identify and address common problems like no water flow‚ leaks‚ or electrical malfunctions. Refer to specific sections for detailed solutions to restore your fountain’s functionality effectively.
3.1 No Water Flow: Possible Causes
No water flow in your Elkay drinking fountain can be due to several issues. First‚ check if the water shut-off valve is fully open. If it’s closed‚ water cannot flow through the system. Next‚ inspect the solenoid valve‚ as it may be faulty or require replacement. Ensure the power cord is properly connected and the outlet is functioning. A clogged water filter or debris in the supply line could also restrict flow. Additionally‚ check for low water pressure or kinked hoses. Refer to your manual for specific troubleshooting steps or consult a professional if issues persist.
3.2 Leaking from the Faucet or Press Bar
Leaking from the faucet or press bar is a common issue in Elkay drinking fountains. This typically occurs due to worn-out O-rings‚ gaskets‚ or improper alignment. Begin by turning off the water supply and disconnecting power. Inspect the faucet cartridge or press bar mechanism for visible damage or mineral buildup. Replace any damaged or corroded parts‚ such as O-rings or gaskets‚ with genuine Elkay replacements. Tighten loose connections and ensure the press bar is properly aligned. If leaks persist‚ consider replacing the entire faucet assembly or consulting a professional for further assistance. Regular maintenance can prevent such issues from arising.
3.3 Electrical Issues: Power Cord and Circuit
Electrical issues with the power cord or circuit can disrupt your Elkay drinking fountain’s operation. First‚ ensure the power cord is securely connected to both the fountain and the outlet. Check for visible damage or fraying on the cord. If the issue persists‚ verify that the outlet is functioning by testing it with another appliance. Reset the circuit breaker or replace a blown fuse if necessary. If the fountain still does not power on‚ inspect the internal wiring for loose connections or damage. For complex electrical problems‚ consult a licensed electrician or refer to the official Elkay repair manual for guidance.
3.4 Malfunctioning Control Buttons or Sensors
Malfunctioning control buttons or sensors can hinder the proper operation of your Elkay drinking fountain. Start by cleaning the buttons and sensors with a soft cloth and mild detergent to remove dirt or debris. If the issue persists‚ check for obstructions or alignment problems. For touchless models‚ ensure the sensor’s infrared beam is unblocked. If the buttons stick or fail to activate‚ inspect for worn-out parts or corrosion. Refer to the Elkay parts diagram to identify and replace faulty components. Adjusting or recalibrating the sensor may also resolve the issue. Always consult the manual for specific instructions on sensor configuration and button replacement.
Step-by-Step Repair Guides
This section provides detailed‚ step-by-step guides for common Elkay drinking fountain repairs‚ helping you address issues like water flow‚ leaks‚ and sensor malfunctions effectively.
4.1 Replacing the Solenoid Valve
To replace the solenoid valve‚ start by turning off the power and water supply to the fountain. Locate the solenoid valve‚ typically near the water inlet. Disconnect the electrical connections and water lines. Remove the old valve by loosening any mounting screws or clips. Install the new solenoid valve‚ ensuring proper alignment and secure fastening. Reconnect the water lines and electrical wires. Turn the water and power back on‚ then test the fountain for proper operation. This repair resolves common issues like no water flow or continuous operation. Always refer to the Elkay parts diagram for specific guidance.
4.2 Fixing a Sticking Press Bar
To fix a sticking press bar‚ start by turning off the power and water supply. Locate the press bar mechanism‚ usually found beneath the fountain basin. Adjust the press bar screw clockwise to tighten or counterclockwise to loosen‚ following the Elkay manual instructions. Clean the area around the press bar to remove dirt or debris. If the issue persists‚ inspect for obstructions like mineral buildup or misalignment. Lubricate moving parts lightly if needed. Ensure the basin is properly aligned with the mounting bracket to prevent sticking. Test the press bar operation after adjustments to confirm proper function.
4.3 Replacing the Water Filter
To replace the water filter in your Elkay drinking fountain‚ start by turning off the water supply to prevent leaks. Locate the filter‚ typically near the water inlet or beneath the fountain. Use an adjustable wrench to disconnect the inlet tube. Remove the old filter by twisting it counterclockwise and discard it. Install the new filter by aligning it properly and twisting clockwise until secure. Reconnect the inlet tube and turn the water supply back on. Flush the system by running water for 2-3 minutes to clear any debris. Refer to your Elkay manual for specific instructions‚ as models may vary. Regular filter replacement ensures clean water and optimal performance.
4.4 Adjusting the Water Flow Rate
To adjust the water flow rate on your Elkay drinking fountain‚ start by turning off the power and water supply. Locate the flow control valve‚ usually found near the water inlet or beneath the fountain. Use an adjustable wrench or Allen key to turn the valve clockwise to reduce flow or counterclockwise to increase it. Be cautious not to over-tighten‚ as this may restrict water flow completely. After adjusting‚ turn the water supply back on and test the flow. If issues persist‚ refer to your Elkay manual for specific guidance‚ as adjustment locations may vary by model. Proper adjustment ensures optimal water delivery.
Parts Breakdown and Identification
Understand your Elkay drinking fountain components‚ including valves‚ sensors‚ and filters. Refer to the parts diagram in your manual to identify and locate specific parts easily.
5.1 Understanding the Elkay Parts Diagram
The Elkay Parts Diagram is a detailed visual guide that helps identify and locate components of your drinking fountain. Available in the repair manual or online‚ it simplifies maintenance by labeling parts like valves‚ sensors‚ and filters. Key components are highlighted for easy reference. To use the diagram effectively‚ match your fountain’s model number‚ typically found on the bottom tag‚ with the corresponding parts list. This ensures accurate identification of items like solenoid valves or press bars. Regularly reviewing the diagram helps in spotting wear-and-tear parts‚ enabling proactive replacements to prevent breakdowns and extend the fountain’s lifespan.
5.2 Locating the Model Number
To locate the model number of your Elkay drinking fountain‚ check the bottom of the unit or the back of the fountain. It is typically printed on a small tag or label. The model number may also be found in the installation manual or on the packaging. Once identified‚ this number is crucial for ordering replacement parts or accessing specific repair instructions. Ensure to verify the model number with Elkay’s official parts diagram or website for accuracy. This step is essential for ensuring compatibility and correctness when performing repairs or maintenance tasks.
5.3 Identifying Common Wear and Tear Parts
Common wear and tear parts in Elkay drinking fountains include solenoid valves‚ press bars‚ and O-rings. The solenoid valve controls water flow and may malfunction over time. Press bars and buttons can stick due to mineral buildup or heavy use. Seals and O-rings are prone to cracking‚ leading to leaks. The diverter handle‚ which directs water flow‚ may also wear out. Regular inspection and testing can help identify these worn components. Refer to the Elkay parts diagram for precise identification and ensure replacements match your specific model for optimal performance and longevity of the fountain.
DIY Repair Tips
Essential tools include screwdrivers‚ wrenches‚ and pliers. Always use genuine Elkay parts for repairs. Consult online guides for step-by-step instructions and troubleshooting common issues effectively.
6.1 Tools Required for Basic Repairs
For basic Elkay drinking fountain repairs‚ gather essential tools: adjustable wrench‚ screwdrivers (Phillips and flathead)‚ pliers‚ and a multimeter for electrical checks. Ensure you have replacement parts compatible with your model. Use a bucket or container to catch water during repairs. Refer to your manual for specific tool recommendations. Always turn off power and water supply before starting. Keep a clean workspace to organize parts. Having the right tools ensures repairs are efficient and prevents further damage. Consult online guides for visual aids and step-by-step instructions.
6.2 Ordering Replacement Parts Online
Ordering replacement parts online for your Elkay drinking fountain is straightforward. Visit Elkay’s official website or trusted retailers like Parts Town for genuine OEM parts. Ensure compatibility by entering your fountain’s model number‚ found in the manual or on the product tag. Use the parts diagram to identify the exact item needed. Compare prices and shipping options for convenience. For urgent repairs‚ opt for expedited shipping. Verify warranty coverage before placing orders. Always check reviews or product descriptions to confirm part suitability. Properly packaged and genuine parts ensure reliable repairs and maintain your fountain’s performance.
Advanced Repair Scenarios
Advanced repairs may involve replacing the compressor‚ fixing complex electrical issues‚ or addressing diverter handle malfunctions. These scenarios require technical expertise and genuine Elkay parts for optimal results.
7.1 Replacing the Compressor
Replacing the compressor in an Elkay drinking fountain is a critical task that requires careful attention to detail. First‚ ensure the power and water supply are turned off to avoid any hazards. Locate the compressor‚ typically found in the chiller unit‚ and disconnect the electrical connections and refrigerant lines. Inspect for any leaks or damage before proceeding. Use genuine Elkay replacement parts to maintain performance and warranty validity. Follow the manufacturer’s instructions for installation‚ ensuring proper alignment and secure connections. After replacement‚ test the fountain to confirm proper cooling function. If unsure‚ consult a professional or the official Elkay repair manual.
7;2 Fixing the Diverter or Volume Handle
Fixing the diverter or volume handle on an Elkay drinking fountain involves diagnosing issues like leaks or improper water flow. Start by turning off the water supply to prevent further damage. Remove the handle and inspect for mineral buildup or worn-out O-rings. Clean or replace these parts as needed. If the diverter valve is faulty‚ replace it with a genuine Elkay part. Reassemble the components‚ ensuring all connections are tight. Test the handle to verify proper function. Refer to the official Elkay repair manual for specific guidance‚ and consider professional assistance if the issue persists.
Maintenance Tips for Longevity
Regular cleaning of the fountain and replacing filters ensures optimal performance. Schedule annual inspections and follow Elkay’s maintenance checklist for longevity and efficiency.
8.1 Cleaning the Fountain Regularly
Regular cleaning is essential for maintaining the performance and hygiene of your Elkay drinking fountain. Start by turning off the water supply and power. Use a mild detergent and soft cloth to wipe down the exterior‚ removing dirt and stains. For the basin and bowl‚ apply a gentle cleanser and rinse thoroughly. Sanitize the press bar and spout with a disinfectant solution. Ensure all parts are dry to prevent water spots. Clean the water filter regularly as per the manual. Regular maintenance prevents mineral buildup and ensures clean water flow. Follow Elkay’s guidelines for deep cleaning and descaling.
8.2 Scheduled Maintenance Checklist
Implementing a scheduled maintenance checklist ensures your Elkay drinking fountain remains in optimal condition. Check and replace the water filter every 6-12 months to maintain water quality. Inspect for leaks around the faucet‚ press bar‚ and connections. Clean the spout and basin regularly to prevent mineral buildup. Check the drain for blockages and ensure proper water flow. Lubricate moving parts like hinges or valves annually. Inspect electrical components for damage or wear. Schedule professional servicing every 2-3 years for comprehensive checks. Keep a maintenance log to track repairs and replacements‚ ensuring compliance with Elkay’s recommendations for longevity and performance.
Elkay Customer Support and Warranty
Elkay offers comprehensive customer support through their official website and dedicated phone service. Their warranty program covers parts and labor for a specified period‚ ensuring customer satisfaction.
9.1 Contacting Elkay Customer Service
For assistance with your Elkay drinking fountain‚ contact their customer service team through their official website or by calling their dedicated phone support. Representatives are available Monday through Friday‚ 8 AM to 5 PM CT‚ to address inquiries‚ troubleshooting‚ and warranty claims. Visit their website for detailed contact information‚ including email options and regional support numbers. Elkay’s customer service is known for its responsiveness and expertise in resolving issues promptly. Whether you need repair guidance‚ parts identification‚ or warranty support‚ their team is ready to assist. Ensure to have your model number and serial number handy for faster service.
9.2 Understanding Your Warranty Coverage
Elkay drinking fountains come with comprehensive warranty coverage‚ ensuring protection against manufacturing defects. The standard warranty typically covers parts for 5 years and labor for 1 year‚ while compressors may have extended coverage. Register your product to activate warranty benefits. For claims‚ contact Elkay customer service with your model number and proof of purchase. Warranty applies to defects in materials and workmanship‚ excluding normal wear and tear. Extended warranties and custom solutions are also available for added protection. Understanding your warranty ensures peace of mind and hassle-free repairs when needed.
Resources for Further Assistance
Explore official Elkay manuals‚ online forums‚ and professional repair services for detailed guidance. Parts Town offers genuine OEM parts‚ while DrinkingFountainDoctor provides expert troubleshooting solutions and accessories.
10.1 Official Elkay Repair Manuals
Elkay provides comprehensive repair manuals for their drinking fountains‚ featuring detailed diagrams and step-by-step instructions. These manuals are essential for diagnosing and resolving common issues such as water flow problems‚ electrical malfunctions‚ and faucet leaks. They cover various models‚ including the EZ Series‚ and offer specific troubleshooting guides for parts like solenoid valves and compressors. Additionally‚ the manuals include maintenance tips to prevent future issues and extend the product’s lifespan. By referring to these resources‚ users can perform repairs confidently‚ ensuring their Elkay drinking fountain operates efficiently and reliably for years to come.
10.2 Online Forums and Communities
Online forums and communities are invaluable resources for Elkay drinking fountain repair. Websites like DrinkingFountainDoctor.com and Parts Town offer extensive discussions‚ repair tips‚ and troubleshooting advice from experienced technicians and DIY enthusiasts. These platforms allow users to share experiences‚ ask questions‚ and find solutions for specific issues‚ such as fixing leaking faucets or replacing faulty solenoids. Additionally‚ Elkay’s official customer support often participates in these forums‚ providing expert guidance. Engaging with these communities can save time and effort by connecting you with individuals who have resolved similar problems‚ ensuring your repair process is smooth and successful.
10.3 Professional Repair Services
For complex or persistent issues‚ professional repair services are recommended. Authorized Elkay service providers offer expert solutions‚ ensuring repairs are done safely and efficiently; They have access to genuine parts and extensive knowledge of Elkay systems. Whether it’s a malfunctioning compressor or a leaking diverter‚ professionals can diagnose and fix problems quickly. Many companies‚ like Parts Town‚ provide same-day shipping for parts and technical support. Additionally‚ Elkay’s customer service can direct you to certified technicians. Hiring a professional ensures your fountain is restored to optimal condition‚ extending its lifespan and maintaining performance. Always check reviews and certifications before selecting a service provider.
Frequently Asked Questions (FAQ)
How do I reset my Elkay fountain? Refer to the manual for specific reset instructions. Why is my fountain noisy? Check for blockages or worn-out parts. Can I install it myself? Yes‚ but follow installation guidelines carefully for proper function.
11.1 How to Reset the Fountain
To reset your Elkay drinking fountain‚ start by turning off the power and water supply. Locate the reset button‚ usually found near the control panel or solenoid valve. Press and hold the reset button for 5-10 seconds until the fountain cycles through a self-test. Release the button and turn the power and water supply back on. Allow the system to stabilize for a few minutes. If issues persist‚ consult your manual or contact Elkay customer support for further assistance. Regular resets can help maintain optimal performance and address minor operational glitches effectively.
11.2 Why Is the Fountain Making Noise?
Noise from your Elkay drinking fountain can be due to loose parts‚ worn-out components‚ or improper installation. Common culprits include a malfunctioning solenoid valve‚ a faulty compressor‚ or debris in the water lines. Vibrations from the unit or misaligned press bars may also cause noise. To address this‚ turn off the power and inspect the fountain for any loose connections or worn parts. Clean or replace components as needed. If the issue persists‚ consult your Elkay repair manual or contact a professional technician to ensure proper diagnosis and repair. Regular maintenance can help prevent noise and ensure smooth operation.
11.3 Can I Install the Fountain Myself?
Installing an Elkay drinking fountain can be done yourself if you have basic plumbing and electrical skills. Start by turning off the water supply and ensuring the area is clear. Follow the installation manual carefully‚ securing the fountain to the wall or floor for stability. Connect the water lines and electrical components as instructed. If you’re unsure about any step‚ consider consulting a professional to avoid leaks or electrical issues. Proper installation ensures safe and efficient operation. Regular maintenance will also help extend the fountain’s lifespan and performance.
Repairing and maintaining your Elkay drinking fountain ensures optimal performance‚ safety‚ and longevity. By following the troubleshooting guides‚ maintenance tips‚ and repair steps outlined in this manual‚ you can address common issues effectively. Regular cleaning‚ proper installation‚ and timely replacement of worn parts are key to preventing costly damages. Whether you’re a DIY enthusiast or seeking professional help‚ this guide empowers you to keep your Elkay fountain functioning like new. Remember‚ consistent care and adherence to safety protocols will ensure your fountain remains a reliable source of clean drinking water for years to come.